Serving Palo Alto, CA and surrounding areas. (650) 509-3392
Effective date: January 1, 2026. This policy applies to Palo Alto Concrete & Masonry and the website located at paloaltoconcreteandmasonry.com.
We collect information in two ways: information you give us directly, and information collected automatically when you visit our website.
When you fill out a contact form, submit an estimate request, or send us an email, you may provide your name, phone number, email address, home address, and a description of your project. We collect only what you voluntarily share with us.
When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device type, referring URL, pages visited, and time spent on the site. This information is collected through cookies, web beacons, and similar tracking technologies.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Our website uses cookies - small text files placed on your device - to help the site function and to understand how it is used. Cookies we use include:
You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
We use third-party services to operate our website and manage contact form submissions. These providers may process your information on our behalf in accordance with their own privacy policies. We take reasonable steps to ensure that any third party we work with handles your information responsibly. We are not responsible for the privacy practices of third-party websites linked from our site.
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, loss, or misuse. Contact form submissions are transmitted over encrypted connections. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of your project relationship with us and for a reasonable period afterward for recordkeeping and legal purposes. Analytics data is retained in accordance with the policies of the analytics provider used, generally on an aggregated and anonymized basis.
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, contact us at the email address listed below. We will respond within a reasonable time.
Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of those changes.
If you have questions or concerns about this privacy policy or how we handle your information, please reach out:
Palo Alto Concrete & Masonry
526 Coleridge Ave
Palo Alto, CA 94301
Email: team@paloaltoconcreteandmasonry.com
Phone: (650) 509-3392
